Online Help And FAQs
>>Q1: What information should I supply if I want to get a quotation?
A1: Please tell us your lifting capacity, lifting height, power supply and working condition. The more details, the quicker replies.
>>Q2: What are your terms of delivery?
A2: Usually is EXW; FOB, CFR, CIF, etc are acceptable.
>>Q3: Which payment terms will you accept?
A3: T/T, L/C, Western Union.
>>Q4: How about your quality control before shipment?
A4: All products have passed strictly tests and tightly packed before shipping.
>>Q5: Why choose JCYC?
A5: JCYC is your best partner on way to success, for below reasons:
①. 27 years experience in the field.
②. 24-hours customer service hotline.
③. Prompt reply within 24 hours.
④. Strict QC.
⑤. Fast, safe and prompt shipping.
⑥. Quality and after-sale service assurance
⑦. Professional technology support
>>Q6: How is your service?
A6: Our services:
①. 24-hours customer service hotline (0086-023-68880536 & 0086-13983644159) from Monday to Friday to consult customers’ opinions and suggestions.
②. Provides satisfactory response within 24 hours after get customers’ consultation or complaints.
③. Professional technology support, return visit, satisfactory surveys and other services.
>>Q7: How do you control your quality?
7.1. Select high-quality steel material from brand steel groups.
7.2. Standardization and refinement production and process.
7.3. 100% finished product testing and inspection before loading.
7.4. The third party production inspections are acceptable.
7.5. ISO Quality Management System Certificated Factory.
>> Q8.What are your advantages compared with others?
8.1.BV, SGS Field Certification and Assessed Factory
8.2.Focused on lifting machinery since 1991, has rich experience in production.
8.3.Owns factory and expert engineers, best quality, best price, best technology support and best service.
8.4.Timely Delivery, about 12 workdays if no store.
8.5.Numerous patents in Rigging Hardware.
8.6 Good at custom-made and shaped products.
For more information, welcome contact us.